The classic guide to bringing out the best in people at their worst - updated with even more can't-standable people! "Dealing with People You Can't Stand" has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes s[...]

In every workplace there are difficult people who, at best, make life stressful and, at worst, interfere with project and career goals. This book delivers a proven approach to finding common ground and creating a productive interaction with difficult people.[...]